SHEET / 02 — SERVICES
Pickup options and coverage built for medical operations
Request one-time pickups or set up recurring facility-to-facility routes across Greater Houston. Send your preferred date for dispatch review. Timing and service must be confirmed directly.
-
Route Requests
Read more: Route RequestsRequest a one-time pickup or discuss a recurring facility route using business-only details for dispatch review.
-
Coverage Planning
Read more: Coverage PlanningPlan service areas and pickup timing for Greater Houston facilities with clear, organized scheduling.
-
Private Dispatch
Read more: Private DispatchPosted-window requests enter the private booking dashboard for dispatch review and approval.
-
Schedule Board
Read more: Schedule BoardView dispatch-posted windows and request an available pickup time. Requests require dispatch approval.
-
Recurring Routes
Read more: Recurring RoutesSet up repeat facility-to-facility routes for dependable medical logistics and easier weekly planning.
-
One-Time Pickup
Read more: One-Time PickupRequest a single medical pickup for clinics, labs, or pharmacies across Greater Houston.
COVERAGE — AT A GLANCE
Built for clinics, labs, pharmacies, and home-health teams
Request one-time pickups or set up recurring facility-to-facility routes across Greater Houston. Every inquiry is reviewed by dispatch before service is confirmed.
2
SERVICE TYPES
One-time pickup requests and recurring route requests, submitted through structured business-only forms.
1
PREFERRED-DATE INQUIRY
Submit a preferred date and Houston local time window for dispatch review. Calendar requests require dispatch approval.
0
PHI COLLECTED
Business and scheduling information only—no patient names, home addresses, records, prescription details, uploads, or open comment boxes.
3
REQUEST OUTCOMES
Dispatch will confirm a time, propose an alternate window, or decline based on availability and capacity.
SERVICE OVERVIEW
HOUSTON LOCAL
REV A
SERVICE FAQ
Courier services, coverage, and what we collect
Clear answers for Houston-area clinics, labs, pharmacies, and home-health teams—how requests work, what information we need, what we do not collect, and how one-time pickups differ from recurring routes.
Q-01
Do you handle one-time pickups as well as recurring routes?
Yes. You can request a one-time pickup for a specific date and window, or request a recurring facility-to-facility route on set days. All requests are reviewed by dispatch and confirmed after follow-up.
Q-03
What information do you need to request service?
Business and scheduling information only: organization name, business contact, work email, callback number, pickup ZIP, delivery ZIP, and a preferred date and time window. For recurring routes, we also ask for start date, days of week, and frequency.
Q-05
What information should not be submitted on this site?
Do not submit patient names, home addresses, medical record details, prescription information, or any other sensitive clinical content. Our forms are structured to avoid PHI and do not include file uploads or open comment boxes.
Q-02
Is an online inquiry a confirmed booking?
No. An inquiry does not reserve a time or hold capacity. Dispatch must confirm availability and service details directly.
Q-04
How is availability shown on the Schedule Board?
The calendar displays windows posted by dispatch in Houston local time. No windows are currently posted. You can send a preferred-date inquiry for dispatch review.
Q-06
What if there are no posted pickup windows yet?
If no openings are listed, you can still submit a preferred-date request for dispatch to review. This is an inquiry—not a confirmed booking—and dispatch will follow up to confirm whether a window can be accommodated.
NEXT STEP — REQUEST
View the schedule and request a pickup window
Submit a preferred-date inquiry. Dispatch will review availability and contact you about timing and service details. Your inquiry is not a confirmed booking.
HOUSTON LOCAL TIME
BUSINESS INFO ONLY
NO PHI
STEP 01 — REQUEST A DATE
Send your preferred date and time with facility ZIP codes for dispatch review.